I want to comment on how terrible your flight and shopper service was currently. Flight 4425 was suppose to leave at five pm from DC and obtain to Atlanta. We didn’t acquire off from DC until 6:twenty pm. We have been instructed it was likely to be a ten moment hold off but we in no way boarded the airplane till way later. Then the pilot explained there was no delay In spite of remaining delayed forty five minutes and then had us sit within the runway for more than 35 minutes. I realize you haven't any Manage about the turbulence we experienced but we arrived in ATL they usually didn’t Have got a terminal for us to unboard.
My Good friend of mine booked my Mother a reservation from haiti to miami fl I paid out her $three hundred to get me the fares having said that she didn't told me the flight might be scheduling on the nonrevenue flight it absolutely was a ridicullus second for all of us, quesion I've In the event the seat is not assure why did she took the money from me
Never I repeat hardly ever will I select American Airways. Once again.Absolutely unprofessional workers from your ticket agent to flight attendants. The many jokes I have listened to about this currently being a †cattle hauler †airline is unfortunately correct in my recent working experience.extremely unhappy.
The weather conditions in Dallas from 11:00 am until eventually perfectly soon after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't full of temperature as The trail was immediate rather than altered apart from slight turbulence which brought about altitude improvements to prevent. The weather in DC was obvious and no rain. Temperature predicted for Charleston WV did happen 45 minutes once the at first scheduled landing time must have occurred. It's my belief that American Airways might have and must have presented more in the way in which of logistical knowledge in Dallas for gate availability and contingency strategies when gates are blocked, additional guidance for delayed connecting flights to help travellers and stay clear of skipped flights, and even more humanity and comprehending for passengers stranded in the evening in a large town without having information and facts, means, and so forth. We were not provided everything by Vanessa S. or perhaps the gate staff. I did Visit the ticket counter in DC as well as a Manager, Sandra did offer our initially and only apology and data on lodge shuttles from the airport and a reduction voucher great at a variety of accommodations. By the way, our baggage which was checked wasn't accessible to us on Friday evening and we had been supplied a complimentary toiletry bag. Baggage personnel had been extremely courteous as well as the emphasize of our purchaser expertise. Due to the fact we couldn't get re-booked till the subsequent day And that i could not reach Charleston WV as necessary for enterprise obligations, I rented a lodge home in DC as well as a rental auto and drove myself to Charleston WV from Washington DC. the next early morning in order to get there as needed. The results of my expertise remaining me experience incredibly disappointed in The shopper service accessible at American Airways.
be there? And afterwards NO spot for them to stay til morning!! I hope There's some payment for me in this situation. I was very unhappy While using the way American Airlines taken care of my flight.
I are already wanting to make contact with the airline for over an hour or so with no accomplishment. what are my alternatives?
I am so impressed by Tracy Miller during the reservations Section. I unintentionally booked a flight to the wrong site and was freaking out, and she worked with me to don't just get me to the right location but will also uncovered a similar rate.
Once we boarded flight 556 in monte go bay right now we were being the initial individuals in our area of the cabin and we found a backpack tucked behind row eight without any human being any place that it belonged to . We pointed it out to a man using an AA uniform who appeared to be a passenger and he was pretty impolite expressing it belongs to an AA employee and clearly I have to haven't been on such a airplane just before. My partner And that i truly feel pretty uncomfortable with this kind of response from 1 of the personnel!!
Bravo to American Airlines for supplying the shock improve to your staff members. And never cowering for the disgruntled passenger on todays La Guardia flight. Just because some attendents were cheerful and wished him an incredibly Merry Xmas. Genuinely ?? It’s about time we took again our best needs and grumpy men and women just stay off the planes and maintain their views to on their own.
I would like a credit score for just a flight we skipped from Phoenix to Spokane. We missed the flight as it took us so extended to have thru customs. We had been traveling from Mazatlan and likely thru customs in Phoenix.
The pink tape to acquire a reaction a few genuine messed up excursion from begin to complete is awful. I have already been seeking to get a reaction from AA although the run all over is exactly what AA wishes so you are going to stop trying..GUESS WHAT ? i dont quit conveniently. so AA i await your Bonuses answer.
I tried calling AA for restitution and acquired a “variety letter†apologizing for my knowledge.
The worst working experience in my everyday living.First flight was delayed for three hours as the flight attendants didn’t clearly show up. Then we really have to operate to catch our future flight.At the time we get around the airplane they notify us We've got no pilots and weren't permitted to get off the plane.
So I’m sitting in one of the fucking late planes again.. Pilot states 25 minute hold out about the fucking runway thanks to some